In 2010, Dutch operator Wagenborg Passagiersdiensten joined the BOOKIT family. They run an operation from the mainland Netherlands to the Wadden See islands of Ameland and Schiermonnikoog. They operate RO-PAX ferries, highspeed ferries, waterbuses and a water taxi service all handled in BOOKIT. Although the islands receive many tourist visitors in the summer season, it is a lifeline service and carries many islanders to the mainland on their daily commute to work.
The commuters have travel cards which they use to take the ferry. On arrival at the terminal customers can check their credit limit on a touch pad, and use the cards to touch and go at passenger gates and (capacity permitting) can walk onto the next available ferry. Touching the card checks for capacity in BOOKIT, creates a booking, removes one trip from their card, and checks-in the booking in one seamless process. When speed is of the essence this use of passenger gates is ideal. Cars have their own travels cards but here passengers tend to book their place in advance of their journey. Customers also receive an automated email when their journey credit limit is running low, so they can go online and top it up.
In addition to BOOKIT they have also bought in the integrated public transport solution which allows them to keep their passengers up to date with news of delays or deviations to schedule, and also allows them to show available capacity remaining on the next Car ferry and high speed ferry so the passengers can choose which vessel they want to board.